Privacy Policy

Privacy Policy

This Privacy Policy shall be read in conjunction and together with the Terms of Use / User Agreement forms an integral part of the User Agreement between You (“User(s) or you”) and DOD – Dimension On Demand (“We/Our/Us/DOD – Dimension On Demand”). Capitalized terms not defined herein shall have the meaning attributed to them under the Terms of Use / User Agreement

 

  1. DOD – Dimension On Demand Terms of Privacy Policy

Privacy Policy describes how and when DOD – Dimension On Demand collects, processes, uses and shares your information when you use DOD – Dimension On Demand, including our mobile applications and websites (the “Services”). DOD – Dimension On Demand receives your information through our mobile applications, websites, email notifications, and other interactions with our Services. When you access and/or use the Services, you consent and authorize us to handle your information including collecting, transferring, processing, storing, and disclosing it, as described in our Privacy Policy. If you do not agree with any or all of the following terms of the Privacy Policy, please Do Not Use and/or access the Services.

 

  1. Personal Data Collection and Use

We use Personal Information to facilitate and improve our Services and communicate with you following existing regulations, while data integrity, accuracy, relevancy and legally justified processing are ensured. The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features listed below (collectively “Personal Information” or “Personal Data”):

 

2.1 General Information

The general data, such as identifiers and details we collect to provide our Services, to enable our systems to recognize your browser or device, to provide and improve our Services, for fraud detection and prevention and enhancing safety, can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) the equipment model, the terminal manufacturer, the terminal device operating system version, the session start/stop time, the location of the language, the time zone and the network state (Wi-Fi and so on).

 

2.2 Collection of Personal Information

We may ask for and you may choose to provide the below information, which may include Personal Information, when you use or register for the DOD – Dimension On Demand Service and create a subscription account, upload content to or via the Platform, use any of the features or services available on the Platform or contact us directly:

  • Name
  • Email Address
  • Phone number
  • Age or date of birth
  • Gender
  • Password
  • Location, pin code, area code, and occupation as provided by you
  • Payment and other information pertaining to your transactions on the DOD – Dimension On Demand Service
  • Any service requests related to but not limited to account deletion and its corresponding data’s, reasons for account deletion and its corresponding data’s, subscription cancellation and its corresponding data’s etc.
  • Search terms
  • Language preferences
  • Content preferences
  • Account settings
  • Information to verify an account such as a form of identification (if requested)
  • Information in correspondence you send to us, including responses to surveys or other feedback
  • Information you share when you participate in marketing promotions, prize draws or competitions your opt-in choices and communication preferences
  • Any other information that you may otherwise choose to provide us

We collect this information in a number of ways, including when you enter it while using our Platform, and interact with our customer support. In some cases, where you access our Platform service available via mobile devices, Smart TVs or Internet connected TVs or Internet connected devices (“Streaming Devices “) your Streaming Devices may store some of your Personal Information in their memory. These Streaming Devices are operated by third parties and these third parties will have their own privacy notices or other policies regarding the handling of Personal Information that they independently collect from such Streaming Devices. You should carefully read the privacy notice and policies of these Streaming Devices. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.

 

2.3 Finding Friends and Connecting to Other Services

Services include several features to help connect you to the accounts of people you already know. For example, you may upload information from your address book or connect your DOD – Dimension On Demand account to your account on another service such as X (formerly known as Twitter). DOD – Dimension On Demand will match the information you provide with the contact information of other DOD – Dimension On Demand users in order to provide and improve the Services, for example by making recommendations and routing DOD – Dimension On Demand messages. You may remove address book data from DOD – Dimension On Demand at any time through the settings in your DOD – Dimension On Demand app. When you connect your DOD – Dimension On Demand account to other services, you are able to post your content to those services as well.

 

You may disconnect your DOD – Dimension On Demand account from your account on the other services at any time. Your DOD – Dimension On Demand account will immediately revoke our authorization to cross-post on your behalf or otherwise access that account and we will delete information obtained from that connection (other than information that was publicly posted on DOD – Dimension On Demand, such as profile information), which may take some time.

 

2.4 Content, Following, and other Public Information

DOD – Dimension On Demand is an Over the Top (OTT) digital on demand Service which offers a wide range of content for entertainment purposes including without limitations, audio, visual, audiovisual and gaming content, so most of the information you provide us is information that you choose to be made public. This includes not only the content that you post and data provided with such content, such as when it was posted, but also the accounts you follow, the content that you like or comment on, and other public interactions on the Services. Your public information is broadly and instantly disseminated. For instance, your profile information and public content are immediately delivered to a wide range of users and other services that access DOD – Dimension On Demand. When you share information or content via the Services, you should think carefully about what you are making public.

 

2.5 Location Information

In addition to profile information, you may also tell us your exact location if you choose to enable your computer or mobile device to send us location information. We may use and store information about your location to manage content copyright and exploitation restrictions applicable to your location and to also provide features of our Services, such as tagging a video with a location, and to improve and customize the Services, for example, with content that has been tagged near your location.

 

2.6 Links

We may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services, for example to provide relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.

 

2.7 Cookies

We may use “cookie” technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as viewing public videos. A cookie is a small data file that is transferred to your computer’s hard disk. DOD – Dimension On Demand may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. If you do not want cookies from DOD – Dimension On Demand or other websites, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.

 

2.8 Log Data

The servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, view videos hosted by DOD – Dimension On Demand, or interact with our email notifications. DOD – Dimension On Demand uses Log Data to provide our Services and to measure, customize, and improve them. If not already done earlier, we will either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after 18 months or such other period as required by us.

 

2.9 Third-Party Services

DOD – Dimension On Demand uses a variety of third-party services to help provide our Services, including to host our various blogs and wikis and to help us understand the use of our Services. These third-party service providers may use cookies and other technologies to collect information about your use of our Services and other websites and services, including your IP address, device ID, pages viewed, and links clicked. Our service providers include Google Analytics and its demographics and interests reporting feature, which you can opt out of here and here.

 

DOD also use Facebook ad support: https://www.facebook.com/business/ads-guide .

 

DOD – Dimension On Demand also uses YouTube API Services in some of its products. That means if you are using a DOD – Dimension On Demand’s service one of our services which makes use of YouTube APIs, then you are agreeing to the

YouTube Terms of Service & Google Privacy Policy as well.

 

DOD – Dimension On Demand also uses Google API through which DOD – Dimension On Demand collects information of the “Installed Application” in the Users android based devices and store it to dimensionondemand.com

 

2.10 Interest-Based Ads

In order to provide with a personalized advertisement experience to you, third parties, including Facebook, may collect or receive information from our app and other apps and use that information to improve services and targeted ads.

 

On your Android device, you can change your device settings to control whether you see online interest-based ads from Facebook and other companies.

On your Android (versions 2.2 and up) and Google Play Services (versions 4.0 and up):

  • Go to Google Settings
  • Tap Ads
  • Tap Opt out of interest-based ads and tap OK

 

Based on your choice on Admob ad personalization consent page, Admob & its partners will deliver personalized ads or non-personalized ads to you while using our Services. But, if you ever change your mind in the future, you can easily change your choice about interest-based ads anytime by:

  • Tap Help menu in our app
  • Tap Ad Preferences and make your choice
  • Revisit our Services

 

  1. Sensitive Personal Data and Information

DOD – Dimension On Demand will never ask you and you must never provide Sensitive Personal Data or Information to DOD – Dimension On Demand or to any person/entity representing DOD – Dimension On Demand. Any disclosure of Sensitive Personal Data or Information shall be at your sole risk and without any liability to DOD – Dimension On Demand (including its directors, key managerial personnel, officers and employees). You understand, acknowledge and agree that DOD – Dimension On Demand or any other person acting on behalf of DOD – Dimension On Demand shall not in any manner be responsible for the authenticity of the Personal Information or Sensitive Personal Data or Information provided by you to DOD – Dimension On Demand.

 

You must note that any information that is freely available or accessible in public domain shall not be regarded as Personal Information or Sensitive Personal Data or Information for the purposes of this Privacy Policy and DOD – Dimension On Demand shall not be obliged to take any measures to protect the same since the same is freely available in the public domain. Please further note that identity theft and the practice currently known as “phishing” are of great concern to DOD – Dimension On Demand. We do not and will not, at any time, request your credit card information/debit card information/financial pin numbers and passwords (other than when as a part of the account registration and login process).

 

  1. Information Sharing and Disclosure

To improve our products and provide you with better service, we also share Personal Data with vendors or agents working on our behalf as described below, for the purposes described in this Privacy Policy. For example, companies we’ve hired to provide data analytical services may need collect and access certain to Personal Data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements.

 

4.1 Your Consent

DOD – Dimension On Demand may share or disclose your information at your direction, such as when you choose to publicly post a video or update your profile information.

 

4.2 Service Providers

DOD – Dimension On Demand engages service providers to perform functions and provide services to us in India and abroad. We may share your Personal Information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your Personal Data only on our behalf and pursuant to our instructions.

 

4.3 Law and Harm

DOD – Dimension On Demand may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect DOD – Dimension On Demand’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

 

4.4 Business Transfers

In the event that DOD – Dimension On Demand is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The rights and obligations in this Privacy Policy will apply to your information as transferred to the new entity. By providing your information to us, you consent to any transfer and processing (by the new entity) in accordance with this Privacy Policy.

 

4.5 International Transfers

If DOD – Dimension On Demand needs to host/ store its data which includes the Users data as available with DOD – Dimension On Demand to servers falling out of Users jurisdiction, DOD – Dimension On Demand will take all reasonable efforts to ensure that transfer and storage of such data to servers located outside the Users jurisdiction are bound by duty of confidentiality.

 

4.6 Non-Private or Non-Personal Information

DOD – Dimension On Demand may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information, public posts, the people you follow or that follow you, or the number of users who clicked on a particular link (even if only one did).

 

  1. Age of Consent and Child Policy

Our Services is primarily meant for the Users who have attained the age of 18 years or above and you have given us your consent to allow any of your minor dependents (less than 13 years) to use and access our Services. If you access our Services, then you shall be bound by our Age Suitability Terms (add a URL for a webpage about age suitability terms, refer https://www.mxplayer.in/age-suitability-terms ).

 

  1. Our Policy Towards Children

Our Services are not directed to minors who are under the age of 13. If you become aware that your child has provided us with Personal Information without your consent, please email to [email protected]. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

 

  1. Third Party Websites / Apps

Our Service may contain links to other websites/services owned and operated by third parties which are not under the control of DOD – Dimension On Demand (“Third-Party Websites/Apps”). Any Third-Party Websites/App you visit by a link from our Service is solely the responsibility of owners of such Third-Party Websites/Apps. The content of, including materials and information contained on, any Third-Party Websites/Apps to which you link from our Service is solely the responsibility of the owner and provider of such Third-Party Websites/Apps. Any transactions that you enter into with a third party listed in this Service or linked from our Service are solely between you and owner/provider of such Third-Party Websites/Apps. DOD – Dimension On Demand is and shall not be responsible for any such Third-Party Websites/Apps, any products or services sold or provided by such Third-Party Websites/Apps, nor the organizations publishing those Third-Party Websites/Apps, and hereby disclaim any responsibility and liability for the same. The inclusion of any links does not constitute or imply an endorsement or recommendation by us of the Third-Party Websites/Apps and the services and products offered therein, of the quality of any product or service, advice, information or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Third-Party Websites/Apps. DOD – Dimension On Demand shall not be liable, accountable or responsible for your Personal Information and/or Sensitive Personal Data or Information being used or misused by such Third-Party Websites/Apps.

 

Access and usage of any Third-Party Websites/Apps is entirely at your own risk. DOD – Dimension On Demand shall not be a party to any transaction between you and a Third-Party Websites/Apps. Your use of a Third-Party Websites/Apps is subject to the terms and conditions and privacy policy of such Third- Party Websites/Apps in addition to our Terms of Use/User Agreement and Privacy Policy.

 

  1. Limited Liability

Security of your Personal Information is a paramount importance for us and we want the same to be as safe as possible while using and accessing our Services. To this extent, we have implemented reasonable technical safeguards to protect your Personal Information. Whilst we will take all the reasonable steps to protect your Personal Information against potential risks and exposures, there is no absolute security in the online/ internet sphere as known to public. Therefore, you must not disclose any information on our Services that is Sensitive Personal Data or Information. You understand that the transmission of information over the internet is not completely secure and there are risks associated with it. Although we strive to protect your personal information, we cannot guarantee the security of the same while it is being transmitted to our Services and any transmission is at your own risk.

 

  1. Support

If you do not consent to any part of the terms of this Privacy Policy or wish to withdraw consent to process Your Personal Data then you may stop using the Services and ask us to remove your Personal Data/ Information from our records by writing to our grievance officer, [email protected]

 

  1. Changes to this Policy

We may revise this Privacy Policy from time to time without any further notification (except for material changes). The most current version of the policy will govern our use of your Personal Information and will always be updated and available at privacy policy . If we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account or through the Services. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

 

  1. Disclaimer

Please be advised that DOD – Dimension On Demand is legally required to still retain some types of data even after request for personal data identification deletion or complete account deletion, such as subscription, payment details, device information etc. We do this in line with applicable laws (as applicable in India) including for tax, accounting and fraud prevention purposes. We also may retain such types of data to be in compliance with local laws and auditing purposes.